Dealerships are primarily in the business of selling new vehicles and servicing their regular maintenance needs, so it makes sense that some more technical repair procedures are outsourced. But as any good car salesperson will tell you, the technology in today's vehicles is getting more and more complex. On one hand, that means more built-in safety features for drivers, but it also means more components will need specialty equipment and capabilities to be repaired.
These ADAS safety features require highly-accurate calibration procedures in order to meet OEM specs and ensure proper functionality on the road. While the technical nature of these repairs make them seem like a good candidate for outsourcing, that may not be the most cost-effective approach.
Here are three reasons why dealerships should bring ADAS calibrations in-house.
Any time you perform work in-house, you get to keep more of the revenue than you would when you outsource. Even better, if you have multiple dealership locations, you may need only one centrally-located ADAS calibration system. For the cost of a single system, you can funnel the calibration work across all of your locations to one place. You'd be expanding your capabilities and setting yourself up for future success as the need for ADAS calibrations continues to grow. After all, calibrations are generally recommended following most repairs and structural adjustments. From new airbags to wheel alignments to windshield replacement, a calibration is always a good idea to ensure proper sensor function.
2. More control.
If you're in control of the equipment, you're also in control of the timeline and scheduling. This creates a better experience for your team, and it means you can provide more accurate estimates to your customers. Instead of transporting vehicles across town to get on someone else's cycle times, you can essentially just drive the vehicle to your main shop location and get to work. You're also more in control of your reputation this way, which is especially important for any features directly involved with driver safety. With ADAS calibrations in-house, you can make sure you have all the documentation in place to back up the work you do, should a customer or insurance company need to see it. Plus, you know the repair procedures will happen according to your standards.
3. Any trained technician can do this kind of repair.
At face value, ADAS calibrations are highly technical; but with the right repair system and training on your side, the same technicians who are doing oil changes and tire rotations can handle this process. The key is making sure you get an ADAS calibration system with as much automation as possible and a detailed training program to bring everybody up to speed. The more manual steps involved (e.g., measuring vehicle positioning with a tape measure), the greater the room for human error. These calibrations need to be hyper-precise. Let your equipment do the work while you supervise and follow along.
If you're interested in an automated ADAS calibration system, you should check out Mosaic ADT. This system is the only one that uses the same end-of-line technology trusted by OEMs. Plus, it has all of those great automation features that lead to error-free, repeatable calibrations. No matter which system you use, bringing ADAS calibration in-house is an important step in getting your dealerships future-ready in a cost-effective way.